FAQ – odaban® UK

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Which product suits me best?

That depends on how much you sweat and where you need support:

odaban® antiperspirant spray
Our strongest product for excessive sweating. One application can last up to 7 days. Very economical, fragrance-free and suitable for all non-sensitive areas of the body.

odaban® antiperspirant stick
Ideal for daily protection. Easy to apply, particularly skin-friendly and well suited if you’re looking for a product with a subtle fragrance for the underarms.

odaban® antiperspirant gel
For targeted application on sensitive areas of the body. The gel texture allows precise application and contains caring ingredients that reduce sweating for up to 7 days.

odaban® wipes
Perfect for on the go. Cleanse the skin, reduce sweat immediately and leave the skin feeling pleasantly dry.

If you’re unsure which product suits you best, our product advisor is happy to help!

How long does it take for odaban® to work?

Antiperspirant spray & gel:
Many people notice a clear effect after the very first application of our antiperspirants. Long-term protection builds up within 1–2 weeks of daily use. After that, applying it just 1–2 times per week is usually sufficient.

Our odaban® antiperspirant daily deo stick and the wipes are designed for daily use, but they can also build up long-term protection overnight when applied in the evening.

Is odaban® suitable for sensitive skin?

Yes, correct application is important to avoid skin irritation. For sensitive skin, we particularly recommend:

odaban® daily deo stick for daily use under the arms.

odaban® gel for long-term protection, suitable for use on the entire body.

odaban® wipes with a milder concentration for daytime use.

Are there any odaban® samples to try?

Instead of samples, we offer a 60-day money-back guarantee on the spray and gel. This way, you can try the products risk-free and conveniently.

Is odaban® for men or women?

Odaban® is unisex and suitable for all genders.

How long are the products usable?

Spray: opened 12 months | unopened 3 years

Stick: opened 12 months | unopened 3 years

Gel: opened 12 months | unopened 3 years

Wipes: opened 6 months | unopened 2 years

Why isn’t my product working, what could be the reason?

Apply in the evening to clean, completely dry skin.

Less is more: our products are highly effective, so you only need a small amount. here are some guidelines:

Spray: 1–2 sprays onto a cotton pad and dab onto the affected areas
Gel: 1 pump per body area
Stick: 2–3 swipes

Leave on overnight and rinse off with water in the morning.

Use daily for the first 1–2 weeks.

Moist skin, too much product, or application immediately after shaving can reduce effectiveness. stress or hormonal fluctuations can also sometimes play a role.

If you are still not satisfied, odaban®’s money-back guarantee applies, e.g., for the spray or our gel.

My spray pump is defective, what can I do?

In rare cases, the spray pump can become blocked, for example after a long period of non-use. Simply rinse it under cold water and pat it dry afterwards.

If the problem persists, we will of course send you a new spray pump free of charge. Feel free to contact our support team for this.

Is odaban® also suitable for children?

For children, excessive sweating is often medically related. We therefore recommend consulting a doctor before use.

Where can I find the odaban® package insert?

To save paper, we do not include a printed package insert with our products.

You can conveniently find all important information via the QR code on the packaging or at any time as a download directly from our online shop Package insert

How do I use the spray?

Using the spray is very simple:

Timing
Apply odaban® antiperspirant spray in the evening just before going to bed. Overnight, the effect can develop optimally.

Skin preparation
The skin should be clean, intact and completely dry. Any remaining moisture can reduce effectiveness and increase the risk of skin irritation. If needed, you can gently dry the skin with a hairdryer on a low setting.

Dosage – less is more
Our products are highly effective, so only a small amount is needed. Apply 1–2 sprays onto a cotton pad and gently dab onto the affected areas. One spray per underarm or skin area is usually sufficient.

After application
Allow the product to be fully absorbed before putting on clothing. The next morning, simply rinse the treated areas with water.

How do I use the gel?

For optimal results, apply odaban® antiperspirant gel in the evening before going to bed.

Skin preparation
Make sure the skin is clean, intact and completely dry. Only then can the gel fully develop its effect.

Dosage – individual & sparing
Sweating is very individual. With odaban® gel, you can easily adjust the amount to suit your needs. Usually, just 1 pump per body area is sufficient.

Regular use
At the beginning, regular use is recommended to build up the sweat-reducing effect. Once your sweating has regulated, you can reduce application to a few times per week.

After application
Allow the gel to be fully absorbed before putting on clothing. The next morning, simply rinse the treated areas with water.

How do I use the stick?

The odaban® antiperspirant stick can be used at any time of day as needed. For particularly intensive effect, we recommend applying it in the evening before going to bed.

The stick is highly effective, so only a very thin layer is needed. Apply the stick in a fine layer with 2–3 swipes per underarm or skin area.

After application

Allow the product to be fully absorbed before putting on clothing. This ensures the stick works optimally and prevents residues on textiles.

How do I use the wipes?

You can use odaban® wipes anytime as needed – ideal for on the go or in between.

For optimal results, we recommend applying them in the evening on clean, dry, and un-irritated skin.

Take a wipe from the sachet and gently wipe over the desired area of skin.

Allow the product to work briefly before it comes into contact with clothing.

Use the wipes for 3–4 consecutive evenings. Once the desired effect is achieved, you can pause the application.

Can I use odaban® during the day as well?

Yes – depending on the product.

odaban® stick
The stick is suitable for use during the day. Make sure to apply it sparingly on clean, dry skin and allow it to be fully absorbed before putting on clothing.

odaban® wipes
The wipes are ideal for on the go and can be used anytime during the day. They cleanse the skin and provide an immediate feeling of dryness.

odaban® spray & gel
We mainly recommend these products for evening use, as they develop their optimal effect overnight.

How do I use the products on my face?

Facial skin is particularly sensitive. Therefore, special care and very sparing use are important when applying odaban® to the face. Always ensure that the product does not get into the eyes or onto mucous membranes.

odaban® gel:
The gel is particularly suitable for use on the face as it can be dosed very precisely.

Apply in the evening before going to bed on clean, dry, and intact skin
Usually, 1 pump is sufficient for the desired facial area
Spread gently and allow to be fully absorbed
Ideally, apply skincare products the next morning. If necessary, skincare can be applied about 1 hour after using the gel

odaban® spray:
The spray can also be used on the face, but requires extra care.

Never spray directly onto the face; apply 1 spray to a cotton pad
Treat the skin by dabbing, not rubbing
Only apply on completely dry skin

odaban® wipes:
The wipes are suitable for gentle facial use, for example on the go.

Apply as needed on clean, dry, and un-irritated skin
Wipe the skin gently without pressure

Important: For sensitive facial skin, we recommend testing the product on a small area first. If irritation persists, discontinue use.

Can I still use other deodorants?

We recommend not using additional deodorants alongside odaban®. Many deodorants contain emollient ingredients that can reduce the antiperspirant effect of odaban®.

If you do not want to go without a fragrance, the odaban® daily deostick is a good alternative. It provides reliable protection, is gentle on the skin, and has a subtle, unisex scent that fits well into any skincare routine.

My skin is irritated after applying the product, what am I doing wrong?

We are sorry to hear that. Skin irritation can have various causes and can usually be easily avoided or quickly soothed.

Possible reasons for skin irritation:

Too much product: odaban® is highly effective; a very small amount is sufficient.
Freshly shaved skin: Do not apply odaban® immediately after shaving and wait at least 24 hours.
Moist skin: The skin must be completely dry when applying, as moisture can promote irritation.
Sensitive skin: Certain ingredients may temporarily cause reactions on sensitive skin.

What you can do now:

Pause use until the skin has calmed down
Care for the affected area with a gentle, fragrance-free moisturiser
If you have sensitive skin, consider switching to odaban® gel, as it can be dosed very gently

How to prevent irritation:

Always apply the spray via a cotton pad – never spray directly onto the skin
Use odaban® before going to bed on clean, completely dry, and intact skin for optimal effect
Follow the dosage instructions: less is more

If you do not wish to continue using odaban® spray or gel, a refund is of course possible under our money-back guarantee. Please contact our support team for this.

Can I also use odaban® in the intimate area?

Yes, odaban® gel can be applied to the outer intimate area, but special care is required as the skin is very sensitive.

Important application notes:

For external use only; never apply to mucous membranes
We recommend testing the product on a small area of skin first
Detailed and important application tips can also be found on our website
If irritation occurs, discontinue use immediately

odaban® during pregnancy/breastfeeding

In general, using odaban® is not a problem.

However, as the body can be more sensitive during this time, we still recommend consulting a doctor beforehand.

Where is my order?

As soon as your order has been shipped, you will receive a shipping confirmation by email. In this email – as well as on your invoice – you will find your tracking number.

How to track your order:

Open the shipping confirmation or invoice
Click on the tracking number or copy it
Enter the number on the DHL website

This way, you can always see where your package is and when it is expected to arrive.

Average shipping times:

Germany: 1–2 business days
Abroad: up to 15 business days depending on the destination country

Can I change my delivery address afterwards?

Unfortunately, no. Once your order is completed, the delivery address cannot be changed due to system limitations.
Please check your details carefully before submitting your order.

What happens if a delivery attempt fails?

If your order could not be delivered, it will be sent back to us. Our support team will contact you automatically as soon as your order has returned – you can then either request a refund or have it delivered again.

Which countries does odaban® deliver to?

Fill in the text content of the collapsible item here. You can provide details and explanation for the question here.

How long does shipping take?

Shipping within the UK usually takes 1–2 business days. International deliveries can take up to 15 days depending on the destination country. Once your order has been shipped, you will receive a shipping confirmation with tracking so you can check the status at any time.

I have received the wrong product

We are very sorry – it seems that a mistake has occurred.
Of course, we will replace the product free of charge.

Please contact our support team and have the following information ready:

Your order number
The products you received

My order has not arrived

We are sorry to hear that your order has not arrived yet.
To allow us to review and process your request, we need a brief written confirmation that you have not received the order.
Please contact our support team and provide your order number.

My order arrived damaged

We are sorry to hear that your order arrived damaged.
To allow us to review and process your request, we need a brief written confirmation that your package was damaged.
Please contact our support team and provide your order number.

How can I return an order?

You can return your order to us easily within the respective guarantee period.

Money-back guarantee:

Within 60 days from the date of purchase, our full money-back guarantee applies to the following products:

odaban® spray
odaban® gel

The odaban® deo stick and odaban® wipes can only be returned if they are unused.

Please note that we cannot accept returns of empty or nearly empty products.

Please pack the products carefully to avoid damage during transport. We recommend sending the return insured and with tracking.

Once your return has been received and inspected, we will refund the amount for the returned items within 7 days.

I would like to cancel an order

Unfortunately, it is not possible to cancel an order after it has been placed.

If the package is not accepted or is returned to us, it will be checked upon receipt and the corresponding amount will be refunded.

When will my order be refunded?

As soon as the return has arrived and been inspected, we will refund the amount for the returned items within 7 days.

How much are the shipping costs?

Shipping is free from 15£

Which products are covered by the satisfaction guarantee?

Within 60 days from the date of purchase, our full money-back guarantee applies to the following products:

odaban® spray
odaban® gel

The odaban® deo stick and the odaban® wipes can only be returned if they are unused.

I’ve already thrown the products away—can I still get a refund?

Unfortunately, no. To receive a refund, the products must be returned to us. Disposed of, emptied, or missing products cannot be refunded.

What do I need to keep in mind when returning the products?

Please make sure to pack the product securely to avoid damage during transport. We recommend sending the return with insurance and tracking.

Once the return has been received and inspected, we will refund the amount for the relevant items within 7 days.

Is aluminium in antiperspirants dangerous?

The use of aluminium-containing antiperspirants is completely safe, as all current scientific studies on the subject show. If you would like to learn more, you can find detailed information and studies available for download on our subpage.

How do I properly dispose of the products?

Disposal is very straightforward and depends on the type of packaging:

Spray (empty): Please dispose of it in the yellow recycling bin / yellow bag
Stick & Gel (empty): Packaging should also go in the yellow recycling bin / yellow bag
Wipes: The cloth should go in the general waste, the outer packaging in the yellow recycling bin

Where and how is odaban® manufactured?

Our products are manufactured according to current production standards by selected manufacturers within the EU. As the brand owner, we carefully check them both before and after acceptance to ensure that all applicable safety and quality standards are met. Our products have also been awarded “very good” by dermatest®.

If you would like to learn more about our production, you can find further information on our About Us page.

Is odaban® vegan?

odaban® is vegan and cruelty-free!

What payment methods are available for odaban®?

At odaban®, you have a variety of secure payment options available, including credit card, PayPal, Klarna and – depending on availability – bank deposit, Apple Pay or Google Pay. The payment methods available to you will be displayed during the checkout process before you complete your order.

My discount code isn’t working

If your discount code isn’t working, there could be several reasons. First, please check if the code has been entered correctly and contains no spaces. Some discount codes only apply to certain products, require a minimum order value, or are valid within a specific time frame.

Additionally, usually only one discount code can be used per order. If the code still doesn’t work despite being entered correctly, please contact our support team – we’ll be happy to help you.

What is the difference between a deodorant and an antiperspirant?

Deodorants are primarily used to mask or neutralise odours. They do not contain active ingredients but rather fragrances and often nourishing components, and they cannot permanently reduce sweat production.

odaban® is an antiperspirant specifically designed to reduce sweating. The active ingredients target the sweat glands and decrease the amount of sweat that reaches the skin’s surface.

Is excessive sweating normal?

Sweating is generally completely normal and important for the body, as it helps regulate temperature.

However, heavy or excessive sweating can be very distressing for those affected and often occurs independently of heat or physical activity.

The causes vary and can include stress, hormonal changes, genetic predisposition, or diet. In many cases, so-called hyperhidrosis is present, which is medically harmless but can significantly impact daily life. A doctor can provide you with comprehensive advice on this.

How does odaban® work?

As an antiperspirant, odaban® reduces sweating rather than just masking odours. Its active ingredient, aluminium chloride, has an astringent effect: it narrows the openings of the sweat glands, so less sweat reaches the surface of the skin. The skin stays dry, and the bacteria that cause odour are deprived of their environment.

Overnight, a stable protective layer forms, which lasts for several days even after washing the next morning.

What happens to sweat in the body?

odaban® works locally on the treated areas by temporarily narrowing the openings of the sweat glands there. The body continues to produce sweat normally for temperature regulation – just not at that specific spot.

The sweat that is not released does not accumulate in the body and is not “redirected.” Instead, the body naturally regulates sweat production through its many other sweat glands. So, there’s no need to worry about sweating more in other areas.

Is stopping sweating harmful?

No. The human body has millions of sweat glands distributed all over the body. When odaban® reduces sweating in a specific area, temperature regulation continues perfectly fine through other parts of the skin.

odaban® does not interfere with the body’s natural heat balance; it only works where it is applied.

How long has odaban® been around?

odaban® has stood for reliable and gentle protection against excessive sweating for over 55 years.

The brand was founded in the early 1970s and is still developed and manufactured in Germany today.

The idea originated from a personal experience: the founder himself suffered from excessive sweating and was looking for a solution that was effective, skin-friendly, and suitable for everyday use. From initial laboratory approaches, an antiperspirant was developed that specifically targets the cause of sweating. What began as a small development grew over the decades into a globally respected brand, now developed and manufactured in Germany, helping people in over 100 countries.

What is the difference between odaban® and other brands?

With over 55 years of experience, odaban® is one of the most established brands in the field of antiperspirants. The products are developed in close collaboration with pharmacists and doctors and are continuously improved.

We stand for clear, effective formulations without unnecessary frills. Rather than relying on fragrances or marketing trends, the products have always focused on what truly matters: reliable effectiveness and good skin compatibility.

This quality and effectiveness are also recognised by numerous independent media and testing organisations such as GQ, Glamour, Cosmopolitan, and Dermatest in their reviews.

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